Support Community Analytics NOW INCLUDED!
Download Telligent Harvest Reporting Server 2.1 now.
The new Support tab in Harvest 2.1 includes the following metrics:
1. Support Key Vital Signs
2. Contributors
3. Moderators
4. Top Askers
5. Top Answerers
6. Answer Rates
7. Reply Rates
8. Threads
9. Time-to-Solution
Visit http://communityserver.com/products/harvest/ to learn more or download Harvest Reporting Server 2.1 now.
Read the complete post at http://dev.communityserver.com/blogs/announcements/archive/2009/05/29/download-harvest-reporting-server-2-1-today.aspx
Posted
Fri, May 29 2009 11:35 AM
by
Announcements